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| Human Factors in Russia
Human Factors in Ukraine Human Factors in Kazakhstan Human Factors in United Kigdom Human Factors in Norway |
• Moscow 
Organization development. Approach | ||||
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Regular work with consulting firms is normal practice for companies in developed Western countries. In Russia the frequency of turning to consulting firms is increasing. The necessity to use consulting services in organization development occurs in companies which have achieved a certain level of development. A moment comes when an organization is faced with new tasks in managing the company as well as managing human resources which the answers are not evident to, and which cannot be solved using old methods and require new approaches. Such tasks appear in every organization. It is primarily connected with the fact that each organization exists in the conditions of a changing outer and inner world and in order to survive it also has to undergo continuous change. Any change, be it in the business itself, in the structure, in finance, etc., confronts the “psychological factor”, the resistance to change, low motivation, conflicts and so on. And in this case the following questions occur (we cite our clients when formulating the inquiry): “The level of motivation of our employees has dropped lately. Everyone discusses the wages of our competitors, but there is no enthusiasm and joint coordinated work. Everybody has a dependant mood. What are we to do?” “A merger occurred in our company lately, three different companies united. But the problem is that the companies united but the people didn’t. And we don’t know how to do it. People are suspicious, even hostile, cooperated work is simply not possible”. “We came to the thought that we should change and specify the system of assessment of the work results of each employee. The former system doesn’t work. We need a new system of assessing the activity of employees by key performance indicators which are standard for the whole company”. “We are faced with a difficult situation in one of the departments. The head of the department is a good specialist and the work activity of the subdivision is high but people are not happy, some are planning to leave. And such specialists are difficult to get on the market. Why is it so and what should we do about it?” Consultants in organization development of Human Factors create and jointly with the company implement projects based on similar to the above or other inquiries of our clients. We carefully analyse the situation in the company connected with the influence of the so called “psychological factor”, reveal reasons, formulate ways of handling issues, carry out work to achieve the desired result. All this is done jointly with the top-management of the company. Works in the field of organization development are targeted at changing personnel behaviour in such a way that increases the effective work in the company both externally and internally. Organization development is carried out by means of specially planned events and projects on the level of the company as a whole as well as a subdivision, a particular manager or employee. Our approach is based on several principles that provide high quality of our work as well as our uniqueness: Informational supply. Due to open information channels between our company and Human Factors International and special training of our consultants we possess a sufficient set of methods that are used in the whole world in the sphere of organization development. Technologies adapted in Russia. All our methods are adapted and adjusted to Russian companies. Human Factors has a working group that works out and adapts methods and technologies. Each method undergoes several stages of development and adaptation. Confidentiality. Guided by our values we keep all the information we get about our clients during a project confidential. Joint work with the client-company. On all stages of the project we carry out joint work with the project group created in the company. We inform the management of the company on a regular basis about the results of each stage and the project in the whole. |
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